Frequently Asked Questions​

Most frequent questions and answers​

Yes. We urge all customers to register their email address during Microsoft online activation with their specific Product Key. This ensures 100% legitimacy and allows hassle-free tracking. All our software products are authentic, backed by our company’s money-back guarantee. Your satisfaction and confidence are our priorities at GetUrKeys.com. For any concerns, contact contact@geturkeys.com.

At GetUrKeys.com, we secure the lowest prices by working closely with our suppliers and purchasing large volumes. Our strong partnerships extend to licensed software retailers, distributors, and electronic manufacturers globally.

Through these alliances, we access substantial software inventories that require immediate disposal. Many licenses are acquired through inventory and clearance sales, allowing us to benefit from significant discounts and savings. We pass these savings on to you, keeping our costs as low as possible. Every dollar we save is a dollar you save, reflecting our commitment to providing cost-effective solutions for our customers.

Our professional team is ready to assist you with any issues that may arise. While refunds are handled according to our Refund Policy, we have confidence in our management and support services to address and resolve any situation, ensuring your satisfaction. At GetUrKeys.com, your concerns are our priority, and we’re committed to providing comprehensive support to meet your needs.

Our professional team is ready to assist you with any issues that may arise. While refunds are handled according to our Refund Policy, we have confidence in our management and support services to address and resolve any situation, ensuring your satisfaction. At GetUrKeys.com, your concerns are our priority, and we’re committed to providing comprehensive support to meet your needs.

Yes, you see final price, all taxes are included.

At GetUrKeys.com, we don’t generate any Product Keys. Our process involves storing keys provided to us and automatically assigning them to customers upon order processing. When you collect a code from GetUrKeys.com, our e-system retrieves a key from our stock, assigns it to your order, and displays it to you. It’s important to note that GetUrKeys.com itself does not generate the codes; our staff uploads codes obtained from retail boxes to our e-system. This ensures transparency and authenticity in our key allocation process

Download links are contained within the email containing the license from contact@geturkeys.com

Yes, you can download your invoice for all your orders from your account dashboard.

Typically we include installation instructions with any online/downloadable software license. If you are experiencing some trouble with a software product you purchased from us, you can ask in online chat (24/7) or email.

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